Must-Have Job Skills in 2013

Even as employers remain cautious next year about every dollar spent
on employees, they'll also want workers to show greater skills and
results.

For employees who want to get ahead, basic competency won't be enough.

To win a promotion or land a job next year, experts say there are four
must-have job skills:

1. Clear communications

Whatever their level, communication is key for workers to advance.

"This is really the ability to clearly articulate your point of view
and the ability to create a connection through communication," says
Holly Paul, U.S. recruiting leader at PricewaterhouseCoopers, the
accounting and consulting firm based in New York.

For job seekers in particular, clear communication can provide a
snapshot of their work style to employers. "I can walk away from a
five-minute conversation and feel their enthusiasm and have a good
understanding of what's important to them," Ms. Paul says.

As office conversations increasingly move online, some workers are
losing or never developing the ability to give a presentation, for
example. Others may be unable to write coherently for longer than,
say, 140 characters.

"Technology in some ways has taken away our ability to write well.
People are in such a hurry that they are multitasking," and they skip
basics such as spelling and proofing, says Paul McDonald, senior
executive director of Robert Half International, a Menlo Park, Calif.,
staffing firm.

2. Personal branding

Human-resources executives scour blogs, Twitter and professional
networking sites such as LinkedIn when researching candidates, and
it's important that they like what they find.

"That's your brand, that's how you represent yourself," says Peter
Handal, CEO of Dale Carnegie Training, a Hauppauge, N.Y., provider of
workplace-training services. "If you post something that comes back to
haunt you, people will see that."

Workers also should make sure their personal brand is attractive and
reflects well on employers. "More and more employers are looking for
employees to tweet on their behalf, to blog on their behalf, to build
an audience and write compelling, snappy posts," says Meredith
Haberfeld, an executive and career coach in New York.

Ms. Haberfeld has a client whose employee recently posted on her
personal Facebook page about eating Chinese food and smoking "reefer."

"I saw it on Facebook. Her supervisors saw it," Ms. Haberfeld says.

3. Flexibility

The ability to quickly respond to an employer's changing needs will be
important next year as organizations try to respond nimbly to
customers.

"A lot of companies want us to work with their employees about how to
get out of their comfort zone, how to adapt," says Mr. Handal.
"Somebody's job today may not be the same as next year."

The ability to learn new skills is of top importance, says George
Boué, human-resources vice president for Stiles, a real-estate
services company in Fort Lauderdale, Fla. "We want to know that if we
roll out a new program or new tools that the folks we have on board
are going to be open to learning," he says.

4. Productivity improvement

In 2013, workers should find new ways to increase productivity,
experts say. Executives are looking for a 20% improvement in employee
performance next year from current levels, according to a recent
survey by the Corporate Executive Board, an Arlington, Va., business
research and advisory firm.

"When you are at your job, do you volunteer for projects? Are you
looking for creative ways to help your organization," Mr. McDonald
says. "The way to really differentiate yourself is to be proactive."

Companies that are considering adding workers in coming years want
current employees to operate in growth mode now. "My clients are
looking for employees that have a great ability to understand what is
wanted and needed, rather than needing to be told," Ms. Haberfeld
says.

Even hiring managers need to work on certain skills as organizations
consider expanding next year. "The ability to spot talent and hire
people has fallen out of use over the last several years," says Ben
Dattner, an organizational psychologist in New York. "As the economy
turns around, companies will have to work harder to retain talented
employees. Companies have trimmed the fat, and now they have to build
the muscle."

Must-Have Job Skills in 2013
By RUTH MANTELL

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